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Registration problem 
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Passerby

Joined: Fri Mar 02, 2012 5:07 pm
Posts: 4
Post Registration problem
Dear Members!

I buyed and registred the program 6 days ago.
But my account doesn't work yet.
I tried with CTRL-C, CTRL-V to fill form.
I tried with restore to my Windows system, reinistall prg, portable version on another computer etc...
Registration Name and Code can't unlock the program, after prg. restart.
I wrote two times to support@movienizer.com, but I gave 2 x 2 auto-response only.
Is there anybody who can help me ?
(add. info: my "Registration Name" contains hungarian characters, as "é" and "á".
Is it problem?? )

Thanx for help!


Fri Mar 02, 2012 5:29 pm
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Passerby

Joined: Fri Mar 02, 2012 5:07 pm
Posts: 4
Post Re: Registration problem
I read previous topics with this problem.
run Savesettings.bat ----> settings.reg ---> it is exist.
I can send it to an authorized person ( Vlad ? ;) ), if it is necessary.
( I have version 5.1 build 260 from 1/17/12)

thx.


Fri Mar 02, 2012 6:45 pm
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Developer
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Joined: Wed Jan 23, 2008 11:37 am
Posts: 2493
Post Re: Registration problem
Are you Péter? :) If so, we sent you a reply on February 26. Please check your spam folder.

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Sat Mar 03, 2012 8:06 pm
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Passerby

Joined: Fri Mar 02, 2012 5:07 pm
Posts: 4
Post Re: Registration problem
Vlad wrote:
Are you Péter? :) If so, we sent you a reply on February 26. Please check your spam folder.


Yes i'm. :) . I received this reply, but it contains only this text: " Dear P"
I am afraid it is not really useful for me. :)
Can I get more help?

Thank you!


Sat Mar 03, 2012 10:47 pm
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Developer
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Joined: Wed Jan 23, 2008 11:37 am
Posts: 2493
Post Re: Registration problem
Hm, strange. We've sent the email again.

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Sun Mar 04, 2012 7:38 pm
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Passerby

Joined: Fri Mar 02, 2012 5:07 pm
Posts: 4
Post Re: Registration problem
Vlad wrote:
Hm, strange. We've sent the email again.


SUPER!!! :D
The new name and code works correctly!!!

Thank you so much!

Best regards,

P.


Sun Mar 04, 2012 8:31 pm
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Passerby

Joined: Sat Mar 10, 2012 5:14 am
Posts: 1
Post Re: Registration problem
Dear members,
I have the same problem. I buy today movienizer but my name and code don't unlock the trial version.

When I insert in the registration windows my name and code the program ask me to restart but when restart is the trial version again.

Please help me to find a solution.

Thanks
Gianluca


Sat Mar 10, 2012 5:20 am
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Developer
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Joined: Wed Jan 23, 2008 11:37 am
Posts: 2493
Post Re: Registration problem
voltarx wrote:
I have the same problem. I buy today movienizer but my name and code don't unlock the trial version.

Seems to be a typing error after all :)
A few hints

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Mon Mar 12, 2012 9:07 am
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Supporting actor

Joined: Wed Apr 30, 2008 10:24 am
Posts: 65
Post Re: Registration problem
Hello

I have the same problem. I use the 'Á' character on my user name and I can't register Movienizer

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Sat Aug 04, 2012 9:56 am
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Developer
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Joined: Wed Jan 23, 2008 11:37 am
Posts: 2493
Post Re: Registration problem
ordago_86 wrote:
I have the same problem. I use the 'Á' character on my user name and I can't register Movienizer


Please send details of your registration to our support.

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Mon Aug 06, 2012 4:32 pm
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